| About Us This web site is owned and operated by Intelli-Blinds Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: Intelli-Blinds Ltd Unit 4 Gaw End Lane Macclesfield Cheshire SK11 0LB United Kingdom Phone: 01260 253666 Fax: VAT Registration Number GB986037192 Office Opening Times: Monday to Thursday: 09:00 to 17:00 Friday: 09:00 to 15:30 Saturday & Sunday: Closed Registered in England & Wales No: 07109546 Registered Address: Bank House, Market Street, Whaley Bridge, High Peak, Derbyshire, SK23 7AA We reserve the right to: Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website. Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control. |
| Making A Purchase We accept only orders for Invoicing & Delivery within the United Kingdom When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Products that require wiring into the 240v UK mains supply may require a qualified electrician to install. It is your responsibility to check relavent laws applicable to your installation. When orders are preceeded by an Order & Payment Schedule you agree that by making a payment you confirm the details contained within the Order & Payment Schedule are correct. Goods remain property of Intelli-Blinds Ltd until paid for in full. |
| Shipping And Handling Items upto 1Kg are shipped by Royal Mail Special or Recorded Delivery, all others are shipped by TNT Courier. Royal Mail Recorded Delivery: Delivered usually 1-3 days after dispatch. Recorded Delivery will usually be delivered on Saturdays, but we can not guarentee this. Royal Mail Special Delivery: Delivered usually next day after dispatch. Special Delivery will usually be delivered on Saturdays, but we can not guarentee this. TNT Courier: Delivered next day after dispatch, delivery on weekdays only. We can not guarentee delivery times. All items will require a signature on delivery. We can not accept international orders at this time, we ship only to the United Kingdom. The goods will be delivered to the address supplied by you. A signature will be required on receipt of all goods, whereupon the title of the goods passes to the purchaser. In the unlikely event that the goods have not been received within 15 days of the date of dispatch, the purchaser must notify Intelli-Blinds Ltd immediately. If a shipment is returned to Intelli-Blinds because it was not signed for a re-delivery & administration fee will be incurred. For Royal Mail shipments will be £10.00 for courier shipments will be £20.00. |
| Delivery Schedule We will normally dispatch your order to you within 4 business days for stock items. Custom made products will take upto 14 business days unless otherwise stated. You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 20.00% VAT is added. |
| Credit Card Security No credit card details are taken, processed or retained on this website, all payments taken are via PayPal, please see http://www.paypal.com for more information. |
| Guarantee Products Supplied By Intelli-Blinds: Products SUPPLIED ONLY by Intelli-Blinds carry a 12 month warrany against faults & poor workmanship. Fabrics supplied by Intelli-blinds have a 12 month guarantee on colour degradation, textile stability and shrinkage. This is subject that blinds or curtains are not subjected to excess moisture or heat and no contact with deodorants, sprays, household cleaning chemicals etc. Damage due to mishandling or soiling by animals, insects etc is not included. Customer supplied fabrics are not covered by Intelli-Blinds. Customer supplied fabrics made up into blind and curtains are covered against faults & poor workmanship of the construction of the blind. Faults within or caused by the supplied fabric are not covered by Intelli-Blinds. Products Supplied and Installed By Intelli-Blinds: Products SUPPLIED AND INSTALLED by Intelli-Blinds carry a 24 month warrany against faults & poor workmanship. Fixtures and Fixings & other on-site work carried out by Intelli-Blinds or it's representatives have a 24 month warranty against faults & poor workmanship. Any call backs for installation failures will include reasonable re-instatement of damaged plaster & paintwork. It excludes any consequential loss or injury. Damage to our products because of a fixing failure due to will be replaced or repaired by Intelli-Blinds. We reserve the right to inspect on-site warranty claims to evaluate work needed and may make a charge for a site visit to a maximum of £150.00. Warranty does not include for travel to site or for supply or erection of access towers or other equipment needed to complete the work. Any such costs will be agreed before hand. Actual site time is at our cost. Product faults or failures caused by misuse, modification, due to incorrect 3rd party wiring or incompatible 3rd party products are not covered. Motor Speed Tolerance: All motors supplied by Intelli-Blinds will have a small variation in motor speed due to manufacturing tolerances. Because of this we can not guarantee that different motors and/or blinds will operate at the same speed. Motors With Mechanical Limit Switches: Mechanical limit switches may drift from their preset position slightly after installation, re-adjustment maybe required. This does not indicate a fault in the motor. When available, faulty products will be replaced with identical items, we reserve the right to use other compatible parts if the original is nolonger available. Repairs: Repairs carried out by Intelli-Blinds carry a 3 month guarantee for parts & labour unless otherwise stated. You are responsible for the cost and risk of loss or damage when returning the goods. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01260 253666 or fax us on or write to us at Unit 4, Gaw End Lane, Macclesfield, Cheshire, SK11 0LB, United Kingdom |
| Privacy Policy Intelli-Blinds Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Any goods returned must be in 'saleable' condition, with the original packaging. Products made to custom sizes are not elegible for return under the EU Distance Selling Directive. Products supplied to business are not elegible for return under the EU Distance Selling Directive. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. |
