| About Us This web site is owned and operated by Intelli-Blinds Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: Intelli-Blinds Ltd Unit 4 Gaw End Lane Macclesfield Cheshire SK11 0LB United Kingdom Phone: 01260 253666 Fax: VAT Registration Number GB986037192 Office Opening Times: Monday to Thursday: 09:00 to 17:00 Friday: 09:00 to 15:30 Saturday & Sunday: Closed Registered in England & Wales No: 07109546 Registered Address: Bank House, Market Street, Whaley Bridge, High Peak, Derbyshire, SK23 7AA We reserve the right to: Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website. Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control. |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept only PayPal payments and orders for Invoicing/Delivery within the United Kingdom If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Products that require wiring into the 240v UK mains supply may require a qualified electrician to install. It is your responsibility to check relavent laws applicable to your installation. |
| Shipping And Handling Items upto 1Kg are shipped by Royal Mail Special or Recorded Delivery, all others are shipped by TNT Courier. Royal Mail Recorded Delivery: Delivered usually 1-3 days after dispatch. Recorded Delivery will usually be delivered on Saturdays, but we can not guarentee this. Royal Mail Special Delivery: Delivered usually next day after dispatch. Special Delivery will usually be delivered on Saturdays, but we can not guarentee this. TNT Courier: Delivered next day after dispatch, delivery on weekdays only. We can not guarentee delivery times. All items will require a signature on delivery. We can not accept international orders at this time, we ship only to the United Kingdom. The goods will be delivered to the address supplied by you. A signature will be required on receipt of all goods, whereupon the title of the goods passes to the purchaser. In the unlikely event that the goods have not been received within 15 days of the date of dispatch, the purchaser must notify Intelli-Blinds Ltd immediately. |
| Delivery Schedule We will normally dispatch your order to you within 4 business days for stock items. Custom made products will take 7 business days. You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 20.00% VAT is added. |
| Credit Card Security No credit card details are taken, processed or retained on this website, all payments taken are via PayPal, please see http://www.paypal.com for more information. |
| Guarantee We guarantee your satisfaction, all products carry a 12 month guarentee. Fabrics: Fabrics supplied by Intelli-blinds have a 12 month guarantee on colour degradation, textile stability and shrinkage. This is subject that the fabrics are not subjected to excess moisture or heat. No contact from aerosols, household or commercial cleaning chemicals. Damage or soiling by pets or other animals. Motors: All motors supplied by Electric Blinds Online will have a small variation in motor speed due to manufacturing tolerances. Because of this we can not guarantee that different motors and/or blinds will operate at the same speed. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01260 253666 or fax us on or write to us at Unit 4, Gaw End Lane, Macclesfield, Cheshire, SK11 0LB, United Kingdom |
| Privacy Policy Intelli-Blinds Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Any goods returned must be in 'saleable' condition, with the original packaging. Products made to custom sizes are not elegible for return under the EU Distance Selling Directive. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. |
